Terms and Conditions
Last Updated: 27 June 2025
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern your use of the Jet Set Spins website located at jetsetspin.gb.net (“the Website”, “we”, “us”, “our”).
1.2 By registering an account, using our services, or accessing any part of the Website, you agree to be bound by these Terms, our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.
1.3 If you do not agree with any part of these Terms, you must not access or use the Website or its services.
2. Definitions
- Player / User / You: Any individual who registers or uses the Website.
- Account: Your personal gaming account created and maintained on the Website.
- Games: All casino games, live dealer games, and other gaming products offered on the Website.
- Operator: The company licensed to operate Jet Set Spins and provide the gaming services.
- Bonus: Any promotional offer, including free spins, bonus funds, or other incentives.
3. Eligibility
3.1 You must be at least 18 years old or meet the minimum legal gambling age in your jurisdiction, whichever is higher, to use our services.
3.2 It is your responsibility to ensure that online gambling is legal where you reside. Access to the Website from prohibited jurisdictions is not permitted.
3.3 Employees of the Operator, its affiliates, subsidiaries, and their immediate families are not permitted to open accounts or participate in the Games.
4. Account Registration and Security
4.1 Only one Account per person, household, IP address, or device is allowed.
4.2 You must provide accurate, complete, and up-to-date information during registration, including your full name, date of birth, residential address, email, and payment details.
4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity on your Account.
4.4 We may require identity verification at any time, requesting documents such as a valid passport, driver’s licence, recent utility bill, or proof of payment method.
4.5 Accounts created with false or misleading information will be suspended or closed, and any associated winnings may be forfeited.
5. Deposits and Withdrawals
5.1 Deposits must be made using payment methods registered in your name.
5.2 Minimum and maximum deposit limits apply and are detailed on our Banking page.
5.3 We do not charge fees on deposits; however, your payment provider may impose charges.
5.4 Withdrawals will, where possible, be made to the same payment method used for deposits, subject to verification.
5.5 Withdrawal requests are subject to identity and security verification. We may request additional documentation before processing.
5.6 Withdrawal limits and processing times vary and are outlined on the Banking page. We are not liable for delays caused by third-party payment providers.
5.7 To withdraw your full balance and close your Account, please contact Customer Support.
6. Account Maintenance and Inactivity
6.1 You are responsible for keeping your Account information current.
6.2 Accounts with no login activity for six consecutive months will be classified as inactive.
6.3 Inactive Accounts may incur a monthly administrative fee deducted from the balance, following prior notification.
6.4 Accounts with a zero balance may be closed after a period of inactivity.
6.5 Dormant Accounts can be reactivated by contacting Customer Support.
7. Responsible Gambling
7.1 Jet Set Spins promotes responsible gambling and provides tools including deposit limits, loss limits, session limits, and self-exclusion options.
7.2 If you believe you have a gambling problem, please utilise these tools or seek help through our support team.
7.3 For further assistance and information, please visit the UK Gambling Commission and BeGambleAware.
8. Prohibited Conduct
- Engaging in fraudulent or collusive behaviour, including money laundering.
- Using bots, automated software, or other unfair means to influence game outcomes.
- Manipulating games or exploiting technical glitches.
- Opening multiple accounts or sharing your Account with others.
- Using VPNs or proxies to bypass regional restrictions.
8.1 Breach of these rules may result in suspension, closure of your Account, and forfeiture of winnings.
9. Bonuses and Promotions
9.1 All bonuses and promotions are subject to specific terms and wagering requirements published on the Promotions page.
9.2 Bonus abuse, including multiple accounts or collusion, is strictly prohibited.
9.3 We reserve the right to cancel or reclaim bonuses if abuse or technical manipulation is suspected.
9.4 Bonuses may have expiry dates and restrictions on eligible games.
10. Fair Play and Game Integrity
10.1 All Games are provided by licensed and certified software suppliers and operate using Random Number Generators (RNGs) to ensure fairness.
10.2 We reserve the right to void bets or winnings arising from technical errors, malfunctions, or breaches of these Terms.
11. Limitation of Liability
11.1 Jet Set Spins is not liable for any losses or damages arising from your use of the Website, including technical failures, interruptions, or errors.
11.2 You play entirely at your own risk. Our maximum liability is limited to the value of your last deposit.
11.3 We are not responsible for the content or security of any third-party websites linked from our Website.
12. Privacy and Data Protection
12.1 Your personal data is collected and processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR).
12.2 We employ industry-standard security measures to protect your information.
12.3 For full details, please read our Privacy Policy available on the Website.
13. Intellectual Property
13.1 All content, trademarks, logos, and materials on the Website are owned by or licensed to Jet Set Spins.
13.2 No content may be copied, reproduced, or modified without our prior written consent.
14. Complaints and Disputes
14.1 If you have a complaint, please contact our Customer Support team.
14.2 We will endeavour to resolve complaints promptly and fairly.
14.3 Should you remain dissatisfied, you may escalate the dispute to an independent Alternative Dispute Resolution (ADR) service or the UK Gambling Commission.
14.4 All complaint communications must be in writing.
15. Amendments to Terms
15.1 We reserve the right to amend these Terms at any time.
15.2 Material changes will be communicated to you via email or prominent notice on the Website.
15.3 Continued use of the Website after notification constitutes acceptance of the updated Terms.
15.4 It is your responsibility to review these Terms regularly to stay informed of changes.
16. Contact Information
For questions, support, or to exercise your rights under these Terms, please contact us:
- Email: [email protected]
- Live Chat: Available on the Website
By registering and playing at Jet Set Spins, you confirm that you have read, understood, and agree to these Terms and Conditions.